Returns & Exchanges
At Samos Jewelry, we want you to love every piece you wear, which is why we offer a 30-day return window for all items in their original, unworn condition. Whether it is a sizing issue or a change of heart, our streamlined process ensures your satisfaction is always our top priority.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the jewelry in its original branded box and secure it within a padded shipping envelope to prevent damage during transit.
Affix the Shipping Label
Download and print the pre-paid return shipping label provided via email and attach it firmly to the outside of your package.
Receive Your Refund
Once our quality control team inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing